Our Approach
At Smile On Camp Hill, we aim to provide clear, supportive and patient-focused care.
For new patients, we recommend arriving approximately 10 minutes prior to your appointment to allow time for any required forms.
Before commencing any treatment, your dentist will discuss your options and explain recommendations based on your individual needs. This allows you to make an informed decision about your care.
We take the time to understand your concerns and provide clear explanations of any proposed treatment, including associated fees and, where applicable, health fund information.
Planning Your Treatment
At Smile On Camp Hill, we provide written treatment plans and itemised fee estimates where appropriate.
This allows you to review your options and, if relevant, contact your health fund provider to understand your expected benefits prior to treatment.
Payment Options
Payment is typically required on the day of treatment. We accept a range of payment methods, including:
- Cash and EFTPOS
- Credit cards (AMEX, Mastercard, Visa)
- Health fund cards via HICAPS
- DVA and eligible government schemes such as CDBS and Metro South Oral Health Service Vouchers
We also offer third-party payment options such as Afterpay for eligible patients. Availability and terms are determined by the provider.
Our team can provide information about fees and payment options during your visit.
Feedback
We welcome patient feedback as it helps us continue to improve our services.
If you have any feedback about your experience at Smile On Camp Hill, please feel free to speak with our team.